• Travel Advisory: COVID-19: Important Notice to Passengers Read more
Skip to Navigation Skip to Content Skip to Footer
country flag
Remember my settings

?

Your safety and well-being are our priority

Our commitment to our customers and employees during the COVID-19 outbreak

?

At Malaysia Airlines, delivering Malaysian Hospitality is at the heart of everything we do. This includes providing a safe and comfortable flying experience for our customers and employees. We uphold high standards in cleaning and disinfecting our aircraft and work closely with the Ministry of Health to ensure we follow their guidance on health precautions related to COVID-19.

Here are several measures that we practice to prevent the spread of COVID-19, providing you with a worry-free journey with Malaysia Airlines.?

?

On the ground

  • In line with China government’s directive, we conduct temperature screenings at the boarding lounge for all passengers and crew travelling into and out of China. We have also imposed the same to flights operating out of South Korea.
  • The Malaysian Health Authorities will conduct temperature screening on all passengers and crew from Mainland China, Hong Kong, Taipei, Japan and Korea upon arrival at KL International Airport.
  • Pre-flight briefings are conducted for all crew to remind them of safety and hygiene. Hand sanitisers and masks are also provided at our flight crew centres for their use.
  • Our Check-in counters, Golden Lounge and boarding lounge are cleaned periodically throughout the day. Hand sanitisers are also provided at each of these checkpoints for the comfort of our passengers and employees.
  • We have also recently launched the Single Token Journey in KLIA, which leverages on facial recognition technology as an option for identification verification. Currently in its pilot phase, passengers on flights MH 70, bound for Tokyo (NRT) and MH 52, bound for Osaka (KIX) can opt for this biometric check in and boarding, where no fingerprint scan is necessary.?

On board and catering

  • We provide gloves for cabin crew handling food items and contaminated utensils and have begun using disposable equipment in flight including cutleries and towels.
  • For the time being, we uplift inflight meals from Kuala Lumpur for flights out of China.?

Air quality and cabin cleanliness

  • All our aircraft are equipped with High-Efficiency Particle Filters (HEPA) that filter and recirculate air from the cabin and mix it with fresh air. At the onset of the COVID-19 outbreak, our Engineering team initiated fleetwide replacement of HEPA filters and?upgraded?them to even better filtration capability filters to ensure the efficiency of the air recirculation.
  • We have also stepped up our efforts in aircraft interior cleaning, especially on aircraft servicing Mainland China routes, Taipei, Hong Kong and Singapore. A special aircraft manufacturer-approved chemical disinfectant is used on hard surfaces of the aircraft such as the arm rest, chair, table trays, galleys and toilets.
  • In the event when we have any Patient Under Investigation (PUI), the airline will engage the services of a bio-decontamination team to sterilise, disinfect and deep-clean the aircraft thoroughly to eliminate any pathogens with hydrogen peroxide solution.?

Customer and crew care

  • Nightstops at Beijing Daxing and Shanghai Pudong have also been ceased to limit the risk of exposure to infection to our crew and assets.
  • Our cabin crew have also been notified of a modified CPR technique, where mouth to mouth resuscitation is no longer to be done and replaced with the use of Bag Valve Mask.
  • To reduce the risk of onboard disease transmission, all our aircraft are equipped with medical communicable disease kit to cater for ill passengers. 

 

?

?

Novel Coronavirus: Malaysia Airlines Preventive Measures and Travel Recommendations

?

Malaysia Airlines is working with the relevant health authorities to reduce the risk of the Coronavirus spread

?

COVID-19: Important Notice to Passengers

  • Malaysia Airlines will be conducting temperature screening on all passengers travelling to and from *Mainland China and on all passengers travelling from Korea and Japan.
  • Passengers are advised to arrive early at the airport and proceed to the boarding lounge 90 minutes prior to departure where the screening will be conducted.
  • The Malaysian Health Authorities will conduct temperature screening on all passengers from Mainland China, Hong Kong, Taipei, Japan and Korea upon arrival at KL International Airport. Passengers will be given a Health Alert Card which MUST be kept for the next 14 days.
  • In the interest of passenger and crew safety as well as comfort, those with symptoms of fever, cough, and breathlessness are strongly advised to postpone travels to prevent from being denied boarding and entry into Mainland China.
  • To reduce the risk of onboard disease transmission, all our aircraft are equipped with medical communicable disease kit to cater for ill passengers.
  • All our aircraft are equipped with High-Efficiency Particle Filters (HEPA) that filter and recirculate air from the cabin and mix it with fresh air. We have recently upgraded to a better filtration capability filters to ensure the efficiency of the air recirculation. Please click on the link: https://m.facebook.com/story.php?story_fbid=2661354977311012&id=349961378450395&sfnsn=mo, ?to find out more.
  • The airline’s aircraft interior cleaning are further enhanced especially on aircraft servicing Mainland China routes, Taipei, Hong Kong, Korea and Japan. A special aircraft manufacturer approved chemical disinfectant is used with particular attention on hard surfaces of the aircraft such as the arm rest, chair tables, galleys and toilets.
  • We have also taken extra measures by making temporary changes to our inflight service including the use of disposable equipment such as cutleries and towels. We have stopped uplifting blankets and pillows for flights below three hours, and we uplift?inflight meals from Kuala Lumpur for flights out of China in our effort to limit the risk of exposure to infection to our crew and assets.
  • * From Mainland China, the screening is conducted by the Chinese health authority.

?

Travel recommendations to ensure passenger and crew safety

Malaysia Airlines would like to advise its passengers to protect themselves and others by following these travel recommendations to prevent the spread of the virus:

  • Frequent handwashing
  • Practice a cough and sneeze etiquette
  • Social distancing from individuals showing symptoms of repeated cough and or sneezing
  • Avoid wet markets in the affected areas
  • Avoid live animal farms in the affected areas

?

Malaysia Airlines is guided by aviation health procedures placed by the Ministry of Health Malaysia, World Health Organization (WHO) and International Civil Aviation Organization (ICAO) when interacting with a potentially infectious traveller.

?

Last updated?19 March 2020, 1200hrs (GMT+8)

?

?

?

Please note that bassinet seats are not available in Business Suite cabin. In case you want to proceed with your booking, please click "Continue"

黄片视频-A片视频网站-免费的黄片视频